Via Napoli Review
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Via Napoli Review

by Tim_Jones on August 23, 2010


"Blech!"  in a word.

Via Napoli Entrance

We had the opportunity to visit the new restaurant in Epcot's Italy in early August, just prior to the official opening and were very disappointed.

The food was not very good -- we had one of their pizza's.  The crust felt like it was dipped in water and the taste left lots to be desired.

Via Napoli Pizza

My six-year-old son wouldn't even finish it and he loves pizza!  Additionally, the service was not quite up to Disney standards.  It was very difficult to understand or hear the wait staff -- it was extremely loud and their accents were difficult to parse.

Overall, the physical appearance of the restaurant was very cool with brick/stone pizza ovens and an open-air style and brightly lit natural environment.

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You can see the names of Italy's three main volcanoes, which each oven represents.

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The ice cream we had for dessert was fantastic and my son gulped it down like it was water -- then again, how do you mess up ice cream?

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Here's some more pics we took from the visit.

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I really wanted to like this place.  Maybe it was the fact that it is still working out the kinks and we need to give it another shot.  What were your thoughts?  I know I've seen tweets from people that really liked it.  I would love to hear from someone that enjoyed it -- if for no other reason than to steel myself up to try it again. :)

  • Matt

    I was there last week and I really wanted to like it too, but I had to agree with most of what you wrote. Especially about it being too loud which made it that much harder to understand the waiters (who brought my wife Diet Coke instead of regular Coke.) I ordered an individual pizza and my wife ordered a pasta dish. Her dinner was very good. My pepperoni pizza was, aight… Nothing special. The worst part was that she was halfway through her pasta before I even got my pizza. We did not stay for dessert, though it sounds like we missed out on something good. That's how I felt about the place. Hope they improve.

  • http://www.therealtimjones.com Tim_Jones

    Thanks for the input, Matt. Glad to hear we weren't alone, but also wishing it were better. I am really hoping it was just opening jitters and gets better with time, although I'm not real sure what to do about the noise level. That's been a common issue from most of the people I chat with about the restaurant.

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